Training Academy

Want to break into reception or admin work but not sure where to start? This free guide gives you the clarity and confidence to take action - fast.

Over 5 days, you’ll discover the key skills, insider tips, and simple steps to help you stand out to employers and land your first admin role with ease.

Perfect for career changers or anyone looking to build a professional foundation, fast.

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Kickstart your new career with this instant access, action-packed starter kit designed for future receptionists and admin pros. Whether you're changing careers or re-entering the workforce, you'll get practical tools, job-hunting tips, resume templates, email + phone scripts, and insider know-how to help you land the job and shine once you do.

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🎁 Bonus Included: You’ll also get our Canva Basics eBook — a quick-start guide to help you create beautiful, professional resumes, cover letters, and more. Even if you’ve never used Canva before, we’ll get you confidently designing in no time!

Starting a new career or stepping up in your admin or reception role? Canva Basics is the perfect companion to help you create polished, professional documents and visuals - without needing a graphic design degree or hours of tech know-how.

This easy-to-follow eBook is designed specifically for career changers, office all-rounders, and frontline admin stars who want to boost their confidence and skills with modern tools.

Inside, you’ll learn:

• How to confidently navigate Canva - even if you’ve never used it before

• The basics of great design, including choosing the right fonts, colours, and layouts

• How to create professional-looking resumes, email headers, flyers, social media posts, and more

• Smart time-saving tips to help you work efficiently and impress on the job

Whether you're applying for jobs, updating workplace templates, or simply want to present yourself like the professional you are, Canva Basics will get you there - quickly and with confidence.

Perfect for admin professionals and receptionists who want to stand out, get noticed, and feel ready for anything.

COMING SOON....

This signature online course is your ultimate pathway into a professional reception or admin career. Whether you're brand new, returning to work, or changing industries, Reception Readiness gives you the skills, confidence, and insider know-how to stand out from the crowd.

 

Inside, you’ll master:
✅ Professional communication (phone, email & in-person)
✅ Day-to-day reception workflows
✅ Customer service that leaves a lasting impression
✅ How to apply, interview, and actually get the job

 

Plus, you’ll get templates, scripts, checklists, and a certificate to showcase your skills.

💼 Learn at your own pace.
📈 Go from beginner to confident, job-ready admin or receptionist — fast.

COMING SOON....

Step into the medical reception world with confidence. This self-paced online course is designed to give you the tools, knowledge, and real-world skills needed to thrive in a healthcare setting — whether you’re just starting out or transitioning from a general admin role.

 

You’ll learn:
✅ Medical terminology basics
✅ How to manage patient bookings and health records

✅ Accounts, billing and the Medicare Benefits Schedule (MBS)
✅ Communicating confidently with patients and health professionals
✅ Handling sensitive information and confidentiality
✅ Cultural sensitivity in healthcare
✅ Legal and ethical responsibilities in a medical practice

 

With practical tips, downloadable resources, and a certificate of completion, this course is your next step toward becoming an in-demand medical receptionist.

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📥 Learn anytime, anywhere
📄 Includes templates, scripts, and real-world scenarios
🎯 A perfect companion to our Reception & Admin Readiness Program — or as a standalone course